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Friday, March 12, 2010

Maybe We're Boring

Maybe dull drives digital. 
Maybe fundamentals face us forward. 
Maybe boring is breakthrough.
Browsing Twitter this morning, I came across a very interesting article that @MarketingProfs shared, from Pete Blackshaw in the CMO Strategy section of AdvertisingAge - Marketers, Get Back to Boring.  There are a number of interesting points made in the article, but what I found most interesting was Pete Blackshaw's list of "foundational building blocks" to "get back to boring," a few of which I've picked out:
  • Trust - Blackshaw says it perfectly: "disclose, don't disguise."
  • Client Relationship Management - in the age of technology and social media, are businesses getting away from the reason they're in business?  Always strive to maintain and grow your client relationships. 
  • Listening - if we're not listening, we're not learning.
  • Leadership - there's no substitute for old-fashioned strong leadership.
There's no neon, no flashing signs, no fancy words or tricks.  Blackshaw details a trustworthy, relationship-based way for companies to get their message out, and it makes me really think about why some businesses weren't doing this in the first place...

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